Privacy Policy

At Mind Alliance Psychotherapy, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website or engage with our services, in accordance with both U.S. privacy laws and European Union's General Data Protection Regulation (GDPR).

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly when you use our services. This may include:

  • Personal Information: Your name, email address, phone number, and other contact details.

  • Health Information: When you book an appointment or request a consultation, you may share health-related information relevant to your care (e.g., mental health concerns, therapy goals).

  • Payment Information: If you use our payment system, we collect payment details as part of processing your session fees. Note: Payment information is securely processed through third-party payment processors, and we do not store sensitive payment details.

  • Log Data: We may collect non-personally identifiable information about how you interact with our website, including IP addresses, browser type, device information, and the pages you visit.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To provide therapy and coaching services: Scheduling, communications, and fulfilling our obligations.

  • To process payments for services rendered.

  • To improve our services: Analyze how our website is used and improve the user experience.

  • For communication purposes: Respond to inquiries, send appointment reminders, or send relevant updates regarding our services.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may, however, share your information in the following situations:

  • With third-party service providers who help us operate our business, such as payment processors, email marketing services, and website analytics tools. These third-party providers are only given access to the data necessary to perform their functions and are required to protect your information.

  • With your consent: If you have given us explicit consent to share your information.

  • As required by law: If we are legally required to disclose your information, for example, in response to a court order or regulatory requirement.

4. Data Retention and Security

We store your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We have implemented appropriate security measures to protect your information against unauthorized access, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights Under the GDPR (For European Residents)

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal data, subject to certain conditions.

  • Restrict Processing: You can request the restriction of how we process your data.

  • Data Portability: You can request a copy of your data in a machine-readable format.

  • Withdraw Consent: If you’ve provided consent for data processing, you can withdraw it at any time.

To exercise these rights, please contact us at the email provided below.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve our services. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the "Last Updated" date. Your continued use of our services after any changes to this Privacy Policy will signify your acceptance of those changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Mind Alliance Psychotherapy
Email: contact@mindalliancepsychotherapy.com

Cookie Policy

At Mind Alliance Psychotherapy, we use cookies and similar technologies to improve your experience on our website and to help us understand how you interact with our content. By using our website, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files stored on your device that help us remember your preferences and improve your browsing experience. They can also provide us with anonymous data to help improve the functionality and performance of our site.

How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These are necessary for the operation of the website (e.g., login, session management).

  • Analytical/Performance Cookies: These cookies help us measure website usage and improve performance (e.g., Google Analytics).

  • Functionality Cookies: These cookies remember your preferences and settings to provide a more personalized experience (e.g., remembering language preferences).

  • Targeting/Advertising Cookies: These cookies track your browsing habits and may be used to serve you personalized ads or content.

Managing Cookies

You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may impact your experience on our website. For more information on how to manage cookies, visit your browser’s help section.

If you prefer not to receive cookies, you can opt out through our cookie banner or adjust your browser settings accordingly.

Third-Party Cookies

We may also use third-party services, such as Google Analytics and advertising networks, which may place cookies on your device. These cookies are subject to the third parties’ own privacy policies, and we encourage you to review them.

Changes to This Cookie Policy

We may update our Cookie Policy from time to time. When we do, we will post the revised version on this page with the updated date. Your continued use of our site after any changes signifies your acceptance of the updated policy.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Mind Alliance Psychotherapy
Email: contact@mindalliancepsychotherapy.com